Withdrawal & Refund Policy
Get up to Five, Club10k and RaceTeam:
If you choose to withdraw:
If you withdraw within 4 weeks of the programme start date we will refund or credit (valid for 12 months) your money, less the week's used (or part thereof) less a $25 admin fee. Please advise us via email of your cancellation.
If you withdraw after 5 weeks there is no refund.
If you get injured:
Hopefully not! But if you get injured during the programme we will refund or credit (valid for 12 months) you for the amount you paid less the weeks you attended (or part thereof) and a $25 admin fee.
If you transfer to another group, there is a $25 transfer fee.
Saturday Runners sessions are non-refundable and non-transferable to another programme, but you don't have to use the sessions consecutively, so you can use them whenever suits you!
Saturday Runners sessions are valid for 12months.
If you have any questions about this Refund Policy, please contact us.